Custom Jewelry Questions, Answered
Timeline depends on complexity, stone sourcing, and current build queue. Most custom pendants take 4 to 8 weeks from approved design to delivery. Rush timelines are possible depending on the piece. Tell us your deadline in the inquiry form and we will be straight with you about what is achievable.
Custom work at Avianne starts at $3,000. Most of our client work falls between $10,000 and well above that for complex one-of-one pieces. If you are not sure what your piece will cost, start the conversation and we will give you a real number.
No. Some clients come in with a fully formed concept. Others come in with a reference image and a feeling. Both work. The design conversation is part of the process, not a prerequisite for it.
In some cases yes. This is something to discuss directly during the consultation. Bring it up in the inquiry form.
Yes. Lab diamonds are available for custom builds. They carry the same visual and physical properties as natural diamonds. We will explain the difference and the value case for both during your consultation.
Every custom piece leaves Avianne with appraisal documentation and stone certification. You have a paper record of exactly what was built and what it is worth.
Yes. Walk-ins are welcome during business hours. For custom consultations we recommend booking an appointment so Joe or a senior team member can give you proper time. Use the form above or call ahead.
Yes. All custom pieces ship fully insured with signature confirmation to verified addresses nationwide. International shipping is available in select cases. Ask during your consultation.
Yes. Financing options are available for custom orders above a certain threshold. This is discussed during the consultation process.
You will receive a confirmation immediately. A member of the Avianne team will review your inquiry and respond personally within 4 business hours on business days. High-score and time-sensitive inquiries are prioritized.